OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
35 ratings and 24 comments received in the last 90 days.
19 August 2025
100% from initial contact to collecting my car. I got a call to let me know about local roadworks, warmly greeted, everything explained, regular updates. Very attentive staff, no waiting & excellent communication before, during and after work to car
13 August 2025
Staff extremely friendly and great customer service
07 August 2025
Lovely customer service rep Sophie helped me.
07 August 2025
David was great, he was friendly and his communication was excellent.
30 July 2025
The whole experience was good from start to finish including updates on the car
29 July 2025
Great communication throughout via text and phone. David whom i dealt with in the garage was polite, informative and welcoming.
28 July 2025
Again staff
25 July 2025
Staff excellent, explaining everything. Very helpful.
24 July 2025
Yes very satisfying experience
19 August 2025
Gemma was very helpful and even dropped ny car off at home as she knew it was difficult for me to come back on public transport.