OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
33 ratings and 24 comments received in the last 90 days.
02 October 2025
Job done on time. Car was cleaned ??
28 September 2025
Nice people
19 September 2025
Excellent service thanks
15 September 2025
Very satisfied, Car serviced, completed quickly and returned washed and hoovered..
14 September 2025
All members of staff that I dealt with were professional, polite and friendly
11 September 2025
Good service. No complaints.
07 September 2025
Very good support from David during my car's visit to the Burnfield Road service centre.
06 September 2025
Shannon who handled the booking was excellent. I was very impressed with her. Disappointed that we were charged for work not done and this was picked up by us and refunded. This has made me think if I would use you again to buy a car.
03 September 2025
100% satisfied Gemma looked after me very well and I felt like a valued customer
06 October 2025
I was unhappy that my brake fluid warning light was on after having a major service in June. I was advised this is not part of a service. My car had been washed, my rear passenger window was wet on the inside as was the seat.